Mana (Ubisoft) – Event
My missions
When I joined the Mana team, it was in full swing, particularly with the development of the “Event” functionality. This tool aims to strengthen internal interactions through the creation of collaborative events.
I resumed the research phase on employee habits regarding events within the company, with two main objectives:
- Clarify user needs: distinguish between official events and those organized by employees or communities.
- Analyze user paths: validate use cases for a seamless experience.
The research phase involved two types of users:
- Internal communications teams who organize official events of various sizes (branded “Ubisoft” events);
- Employees (some of whom were already organizing events within their studios).
During this research phase, I met with 3 different Ubisoft communications teams. In addition, assisted by my manager, we ran a total of 4 workshops (one in French and 3 in English) with between 3 and 6 participants, on Miro.
Phase 1 - Experience vécu
Phase 2 - Experience map
This research enabled me to gain a better understanding of users and their perceptions. In particular, I discovered that many of them find it difficult to clearly distinguish between official and unofficial events in Ubisoft’s event offering.
This observation led to a strategic decision: to put the development of this feature on Mana on hold. However, the work carried out, including the wireframes and insights gathered, could be put to good use in the future, notably for a potential implementation of this feature on Ubisoft’s intranet.